Privacy Policy - Data protection and security

Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information.

Last updated: October 9, 2025

Our Commitment to Your Privacy

Moxie Risk Partners is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or use our services.

By using our website and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us, including:

  • Contact information (name, email address, phone number, mailing address)
  • Insurance-related information for quotes and applications
  • Payment information when processing transactions
  • Communication preferences and marketing consent
  • Any other information you choose to provide through forms or communications

Information Collected Automatically

When you visit our website, we automatically collect certain information:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, referral sources)
  • Cookies and similar tracking technologies
  • Location information (general geographic area)

2. How We Use Your Information

We use your personal information for the following purposes:

Insurance Services

  • Providing insurance quotes and recommendations
  • Processing insurance applications and policies
  • Managing your insurance coverage and claims
  • Communicating with insurance carriers on your behalf

Business Operations

  • Improving our website and services
  • Customer support and service delivery
  • Fraud prevention and security
  • Legal compliance and regulatory requirements

Marketing and Communications

  • Sending relevant insurance information and updates
  • Marketing communications (with your consent)
  • Newsletter and educational content
  • Surveys and feedback requests

3. How We Share Your Information

We may share your personal information in the following circumstances:

Insurance Partners

We share your information with licensed insurance carriers, brokers, and related service providers to obtain quotes, process applications, and provide insurance services. These partners are bound by confidentiality agreements and regulatory requirements.

Other Sharing Circumstances

  • Service Providers: Third-party vendors who help us operate our business
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you explicitly authorize us to share your information
  • Protection: To protect our rights, property, or safety, or that of others

We do not sell your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and analyze website usage.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how you use our website
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality and your ability to receive quotes.

5. Data Security

Our Security Commitment

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure data centers and network infrastructure
  • Incident response and breach notification procedures

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access

Request copies of your personal information

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal information

Portability

Request transfer of your data to another service

Objection

Object to certain processing activities

Restriction

Request limitation on how we use your data

To exercise these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention Periods

  • Active Customers: For the duration of our business relationship
  • Insurance Records: As required by insurance regulations
  • Marketing Data: Until you opt out or we no longer need it
  • Website Analytics: Typically 2-3 years

8. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website and indicate the effective date.

For material changes, we may provide additional notice, such as email notification or a prominent website notice.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Moxie Risk Partners

Privacy Officer

Email: info@moxieriskpartners.com

Phone: (800) 326-5581

Privacy Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to the collection, use, and sharing of your information as described in this Privacy Policy.

We are committed to protecting your privacy and maintaining your trust. If you have any questions or concerns, please don't hesitate to contact us.